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About me

Hi there!

I began my career as a data analyst in the Supply Chain field, primarily focusing on healthcare. This experience has been instrumental in shaping me into the leader I am today. I have a passion for efficiency and process improvement, which fuels my dedication to assisting organizations on their digital transformation journey. I firmly believe that everything can always be improved!

How I lead

I have built and led diverse teams across various disciplines, including customer support, analytics, contracting, and IT support. As a leader, I believe that honesty, dignity, and respect should be at the core of everything I do. My leadership philosophy is grounded in five key pillars:


  1. Transparency and Communication
  2. Customer Obsession
  3. Vigilance and Clarity
  4. Dignity and Respect
  5. Celebrate Success


These principles guide my approach to leadership and ensure that my teams thrive and excel.

Defining Success

I truly believe anything can be accomplished with a top down approach, start with the big picture and then break that down into chewable bites. This is how I approach any project large or small.


From a day to day stand point I always start with my three primary objectives to feel successful:


  1. Keep the trains moving.
  2. Figure out how to make the trains move more efficiently.
  3. Don't be the bottleneck.


These are easier said than done, but it is important for everyone to have a set of goals in mind, you can get a bullseye if you don't have a target.

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Copyright © 2024 Ross D. Roberts - All Rights Reserved.

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